Integrating Klaviyo with SendX

This guide provides a step-by-step process on how to integrate Klaviyo within SendX.

Step 1: Access SendX Settings

1. From your SendX dashboard, click on the profile icon in the top right corner.

2. Select Settings.

Step 2: Set Up Integration

1. Navigate to Integrations and Add-ons.

2. Click on New Integration.

3. Select Klaviyo from the type options.

Step 3: Obtain Klaviyo API Key

1. Go to your Klaviyo dashboard.

2. Click on the profile icon at the bottom left and select Settings.

3. Find the option to view API keys and click on Create Private API Key.

4. Select Read-Only Key and give your key a name.

5. Click on Create and copy the API key. Save it securely as it won't be visible again.

Step 4: Complete Integration in SendX

1. Return to your SendX dashboard and paste the API key into the input box.

2. Click on Save.

3. Wait a few seconds for SendX to set up the integration.

4. Reload the page if necessary.

Step 5: Syncing Data

Once the integration is set up, it will enter a syncing state. The duration of syncing depends on the amount of data in Klaviyo.

• Wait for the syncing process to complete.

• Once done, the status will show as Synced.

• You can check when the last successful sync was completed.

Step 6: Review Synced Data

1. Go to the List tab to view lists synced from Klaviyo.

2. Check the Contacts tab to see all historical contacts from Klaviyo.

3. Click on any contact to view its timeline and details.

4. Fields like first name, email, and company are mapped to SendX native fields, while others are custom fields.

5. A tag is created for contacts imported from Klaviyo.

Step 7: Sync Templates

1. Go to Settings and select the Templates tab.

2. View the templates that have been synced from Klaviyo.

3. Open any template to review its content.

Continuous Syncing

The integration is not just a historical sync; it continuously syncs live data. Any new or updated contacts in Klaviyo will automatically sync with SendX. You can check the sync status to see when the last sync occurred. SendX syncs data with Klaviyo every hour, ensuring your data is always up-to-date.

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