Managing Custom Events and Properties in Account Settings

03:05 mins
S

SendWorks

Updated on Dec 04, 2024

How to Modify Custom Event Properties in SendX

In this guide, we'll explore how to modify custom event properties, add new properties to a custom event, and change custom event names in SendX.

Accessing Custom Events

  1. Click on the profile icon in the navigation bar to open the account menu.
  2. Select Settings from the account menu.
  3. Select Custom Events from the settings navigation menu.
  4. Here, you can view all the custom events you've submitted to SendX.

Modifying Existing Properties

Example: Abandoned Cart Event

  1. Click on the Show Property button for the Abandoned Cart event.
  2. To change the type of the Price property to a number:
    • Click on the edit icon next to the Price property in the form.
    • Click on the type drop-down menu.
    • Select Number from the type drop-down menu.
    • Click on the Update button to save the changes.
  3. To change the Is Churned property:
    • Click on the edit icon next to the Is_Churned property in the form.
    • Click on the type drop-down menu and select Boolean from the list in the modal.
    • Click on the name field and change it to Deleted.
    • Click on the Update button in the modal to save the changes.

Adding New Properties

  1. Click on Create in the modal to add a new property.
  2. Enter the name of the property in the name field of the create property modal. Let's call it LTV.
  3. Select the type of property by clicking on the type drop-down menu in the create property modal.
  4. Choose Number from the type drop-down options in the create property modal.
  5. Click the Create button in the create property modal to save the property.

Great! You've successfully added a new property to your existing custom event.

Updating Custom Event Names

  1. Click on the Custom Events tab located in the navigation bar.
  2. Within the Abandoned_Cart custom event from the list, click on the edit button.
  3. Rename Abandoned_Cart to Abandoned_Checkout. Remember, custom event names should not include spaces.
  4. Complete the update by clicking the Update button.

Just like that, our custom event name has been changed. Thank you for watching, and stay tuned for more videos.