How to Import and Map Contacts from a CSV File

In this guide, we will walk you through the process of importing and mapping contacts from a CSV file into your audience list.

Step-by-Step Guide

1. Select Lists:

   Navigate to the audience tab and select lists from the drop-down menu.

2. Import Contacts:

   Click on the import button for the list you want to add contacts to.

3. Upload CSV File:

   Drag and drop a CSV file or click to choose a file to upload your contacts.

4. Continue After Upload:

   Click on the continue button after the file has been uploaded successfully.

5. Auto-Mapping:

   Contacts will be auto-mapped based on the CSV file column headers. If not mapped, proceed to the next step.

6. Choose Mapping:

   Click on the choose mapping drop-down to add the new country custom field.

7. Map or Create Fields:

   • Type "country" in the search box to map or create the country field.

   • Select "create field country text" to create a new text field for the country column.

   • Repeat similarly for other columns.

8. Add Tags:

   For adding a tag to a contact, map it to the tags field.

9. Complete Mapping:

   Click on complete to finish the mapping process and proceed.

10. Import Contacts:

    Wait for the contacts to be imported from the CSV file as indicated by the notification pop-up.

11. View Contact Details:

    Click on the info button next to a contact's name to view their details.

12. Verify Mapped Fields:

    Now the mapped custom fields and tags are added to the contact.

Thanks for watching.