Completing Payment and Managing Add-ons for List Cleaning Subscription

02:59 mins
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SendX

Updated on Dec 10, 2025

Improve Your Email Deliverability with List Cleaning

Lower your hard bounce rate and enhance your email deliverability by activating the List Cleaning add-on. Follow these steps to get started:

Step-by-Step Guide to Activate List Cleaning

  1. Click on the profile icon in the navigation bar.

  2. Select Settings from the drop-down menu.

  3. In the Settings menu, click on Add-ons.

  4. Select the List Cleaning option.

Automatic Cleaning for Future Contacts

If you want all the contacts you add in the future to be automatically cleaned, follow these steps:

  1. Click on the Settings tab in the navigation bar.

  2. Check the Clean new contacts automatically option in the cleaning settings.

This ensures you avoid hard bounces due to invalid email addresses.

View and Manage Cleaning Reports

To see reports on how many contacts have been cleaned or to clean contacts immediately, follow these steps:

  1. Click on the Analytics tab in the navigation bar.

  2. Here, you can view how many hard bounces you've avoided over the last 30 days and all time.

  3. Click the Clean now button to ensure any uncleaned contacts have valid email addresses.

Purchase List Cleaning Credits

To purchase List Cleaning, follow these steps:

  1. Click on the Overview tab.

  2. By enabling the add-on, expect to hear from our team to determine how many List Cleaning credits you'd like, and we'll add them to your account.

Each List Cleaning credit allows you to clean one contact, and you can use them whenever you want. In the near future, you'll be able to purchase the credits directly in this area.